Terms & Conditions

These Terms & Conditions govern the use of the Stronghold Packaging website, submission of business enquiries and general commercial interactions initiated through this website.

Stronghold Packaging is an independent proprietorship owned and operated by Utsav Upadhyay.

By using this website or submitting an enquiry through it, you agree to use the website and its services in accordance with these Terms & Conditions.

Specific quotations, purchase orders, order confirmations, invoices, agreements or other mutually accepted commercial documents may contain additional or different terms applicable to a particular transaction. 

About Stronghold Packaging

Stronghold Packaging supplies packaging materials and related solutions for business and industrial requirements.

Its portfolio includes adhesive tapes, industrial strapping, stretch films and other packaging materials, products and accessories.

Stronghold Packaging also owns and operates the focused product brands:

· Stronghold Tapes

· Endura Straps

Business: Stronghold Packaging

Business Type: Independent Proprietorship

Proprietor: Utsav Upadhyay

Office: 352-353, Vishala Empire, Naroda, Ahmedabad, Gujarat 382330, India

Website: https://www.strongholdpack.com/

Public / Sales Phone: +91 91045 49904

Brands & Business Relationships:

https://www.strongholdpack.com/our-brands

Website Information

The information available on this website is provided for general business, product-discovery and enquiry purposes.

Product specifications, dimensions, colours, images, descriptions, packaging, availability and other information may vary according to the applicable product, supplier, manufacturing batch or customer requirement.

Website information should not be treated as a final quotation, technical specification, contractual commitment or confirmation of availability unless specifically confirmed in writing by Stronghold Packaging.

Customers should verify all material specifications and commercial requirements before placing an order.

Business Enquiries

Customers may contact Stronghold Packaging through the website, telephone, WhatsApp, email or other approved communication channels.

An enquiry represents a request for information or commercial consideration.

Submitting an enquiry does not by itself:

· constitute an order;

· create an obligation to supply;

· confirm product availability;

· reserve inventory;

· confirm pricing;

· establish credit terms; or

· create a binding commercial transaction.

A commercial transaction proceeds according to the applicable quotation, order, invoice, agreement or other mutually accepted business documentation.

Contact Stronghold Packaging:

https://www.strongholdpack.com/contact-us

Quotations

Quotations issued by Stronghold Packaging may specify:

· product or service;

· specification;

· quantity;

· unit rate;

· taxes;

· freight or delivery conditions;

· payment terms;

· quotation validity;

· delivery timeline;

· packaging;

· minimum-order requirement;

· other transaction-specific conditions.

A quotation remains subject to its stated validity period and applicable conditions.

Where raw-material prices, supplier rates, freight costs, taxes or other material commercial inputs change, Stronghold Packaging may issue a revised quotation before an order is accepted.

The most recent valid quotation accepted for the applicable transaction will govern the quoted commercial terms.

Orders & Acceptance

A purchase order or order request received from a customer is subject to acceptance by Stronghold Packaging.

Acceptance may depend on factors including:

· agreed specification;

· quantity;

· pricing;

· availability;

· payment terms;

· credit approval where applicable;

· delivery location;

· production or procurement feasibility;

· other commercial conditions.

An order should be considered confirmed when Stronghold Packaging accepts it through the applicable business process or issues the corresponding accepted commercial documentation.

Changes requested after order confirmation may be subject to revised pricing, timelines, quantities or other conditions.

Product Specifications

Customers are responsible for clearly communicating the specification and intended application of the product they require.

Depending on the product, relevant information may include:

· dimensions;

· width;

· length;

· thickness;

· weight;

· colour;

· material;

· adhesive type;

· strength or grade;

· roll specification;

· packing specification;

· printing requirement;

· machinery compatibility;

· application;

· quantity.

Where samples, drawings, technical specifications or reference products are used, the applicable approved specification should be confirmed before commercial supply.

Product Images

Product photographs, illustrations and digital representations on the website are provided for reference.

Actual appearance may vary because of:

· screen settings;

· lighting;

· production variation;

· material characteristics;

· printing;

· dimensions;

· packaging;

· supplier or manufacturing changes.

The written product specification confirmed for the applicable transaction takes precedence over a general website image.

Pricing

Prices displayed on the website, where any are displayed, may be indicative unless expressly stated otherwise.

Final pricing may vary according to:

· specification;

· quantity;

· raw-material cost;

· supplier rate;

· manufacturing requirement;

· freight;

· delivery location;

· payment terms;

· taxes;

· market conditions;

· other transaction-specific factors.

The applicable quotation or accepted commercial document determines the price for a transaction.

Taxes & Statutory Charges

Applicable taxes, including GST and other statutory charges where relevant, will be applied according to applicable law and the commercial documentation for the transaction.

Any exemption, concessional treatment or special statutory treatment requested by a customer is subject to receipt and verification of the necessary supporting documentation.

Payment Terms

Payment terms are determined for each transaction and may vary according to the customer, order value, product, commercial relationship and approved credit arrangement.

The applicable quotation, invoice, order confirmation or agreement will state the relevant payment terms.

Where advance payment is required, procurement, production or dispatch may commence only after receipt or confirmation of the required payment.

Where credit terms are approved, payment is due according to the agreed credit period.

Credit Transactions

Credit facilities are not automatically available to every customer.

Any credit facility is subject to Stronghold Packaging’s approval and may depend on:

· customer history;

· order value;

· payment behaviour;

· credit exposure;

· supporting documents;

· internal commercial assessment.

Stronghold Packaging may revise, limit, suspend or withdraw a credit facility for future transactions where commercially necessary.

Delivery & Dispatch

Delivery or dispatch timelines communicated before order confirmation are estimates unless expressly agreed as a firm contractual commitment.

Actual timelines may depend on:

· product availability;

· production;

· procurement;

· customer approval;

· payment;

· transport availability;

· destination;

· weather;

· government restrictions;

· supplier delays;

· unforeseen operational circumstances.

Stronghold Packaging will make reasonable efforts to fulfil confirmed orders according to the agreed commercial arrangement.

Freight & Transportation

Freight, transportation and delivery responsibilities will be determined by the applicable quotation, order or invoice.

Depending on the transaction, transportation may be:

· arranged by Stronghold Packaging;

· charged separately;

· included in the quoted price;

· arranged directly by the customer;

· handled by a third-party transporter.

Risk, delivery responsibility and transport-related obligations should be interpreted according to the specific commercial arrangement for the order.

Inspection on Delivery

Customers should inspect received goods within a reasonable period after delivery.

Where there is:

· visible transit damage;

· incorrect product;

· material quantity discrepancy;

· apparent specification mismatch;

the customer should inform Stronghold Packaging promptly and provide reasonable supporting information such as photographs, packaging details, invoice information and relevant product identification.

The matter will then be reviewed according to the nature of the transaction and available evidence.

Returns & Claims

Because many packaging products may be procured, manufactured, cut, printed or supplied according to customer-specific requirements, eligibility for return, replacement, credit or cancellation will depend on the circumstances of the individual transaction.

A request may be reviewed based on factors including:

· confirmed specification;

· product condition;

· customisation;

· quantity;

· reason for claim;

· timing of notification;

· supporting evidence;

· supplier or manufacturer conditions;

· applicable commercial agreement.

Acceptance of a return or replacement request is not automatic and must be confirmed by Stronghold Packaging.

Customised Products

Certain products may be manufactured, converted, printed, cut, packed or procured specifically for a customer’s requirement.

These may include requirements involving:

· custom dimensions;

· custom printing;

· logo printing;

· special colours;

· special specifications;

· special packaging;

· private labels;

· custom quantities.

Once production, printing, conversion or dedicated procurement has commenced, cancellation or alteration may not always be commercially possible.

Applicable conditions will be determined according to the specific order.

Samples & Trial Orders

Where samples or trial quantities are supplied, they are intended to help evaluate a product before larger commercial use.

Customers remain responsible for determining whether a product is suitable for their intended application and operating conditions.

Successful use in one application does not automatically establish suitability for every surface, machine, load, environment or application.

Application & Product Suitability

Stronghold Packaging may provide general product guidance based on information supplied by the customer.

Final suitability may depend on factors outside Stronghold Packaging’s direct control, including:

· application conditions;

· surfaces;

· load;

· temperature;

· storage;

· machinery;

· handling;

· transportation;

· environmental conditions;

· customer processes.

Where product performance is important to a particular application, appropriate testing or trial should be carried out before full-scale use.

Stronghold Tapes

Stronghold Tapes is the adhesive-tape brand of Stronghold Packaging.

The brand covers adhesive-tape requirements for packaging, masking, electrical, reinforcement, mounting, bonding, marking, surface protection and related business or industrial applications.

Legal operator: Stronghold Packaging

https://www.strongholdpack.com/stronghold-tapes

Endura Straps

Endura Straps is the industrial-strapping brand of Stronghold Packaging.

The brand covers PP, PET and related strapping requirements and associated load-securing products.

Legal operator: Stronghold Packaging

https://www.strongholdpack.com/endura-straps

Brand Ownership

Stronghold Tapes and Endura Straps are brands owned and operated by Stronghold Packaging.

Additional information regarding ownership and business relationships is available at:

Our Brands

https://www.strongholdpack.com/our-brands

Digital & Channel Management

Stronghold Packaging and URUTVA Tradelink Private Limited are separate businesses under the leadership of Utsav Upadhyay.

Under written service and channel-management authorization from Stronghold Packaging, URUTVA Tradelink Private Limited provides defined support for digital marketing, enquiry coordination, website management, technology support and WhatsApp Business channel management.

Stronghold Packaging retains ownership of its brands and remains responsible for transactions issued in its name.

Business Relationship Details:

https://www.strongholdpack.com/our-brands

WhatsApp, Email & Digital Communication

Stronghold Packaging and its brands may communicate with customers through approved digital channels including:

· WhatsApp Business;

· email;

· telephone;

· website forms;

· other business communication systems.

Digital messages may be used for enquiries, quotations, order discussions, documents, follow-ups and other legitimate business communications.

The applicable quotation, order, invoice or agreement determines transaction responsibility and commercial terms.

Acceptable Website Use

This website is intended for legitimate business and informational use.

Users should provide accurate information when submitting enquiries or business requests and should use website forms and communication channels only for lawful purposes.

Unauthorised attempts to disrupt, interfere with, misuse or gain access to website systems or data are prohibited.

Intellectual Property

Stronghold Packaging’s website may contain business names, brand names, logos, photographs, graphics, written material, product information and other content belonging to Stronghold Packaging or used with appropriate permission.

Stronghold Packaging, Stronghold Tapes and Endura Straps names and associated brand assets should not be reproduced or represented in a misleading commercial manner without appropriate permission.

Third-party trademarks and materials remain the property of their respective owners.

External Websites

The website may contain links to external websites, digital platforms or service providers.

External websites operate under their own terms, policies and practices.

A link is provided for business, information or convenience purposes and does not change the identity of the seller or service provider for a Stronghold Packaging transaction.

External Websites

The website may contain links to external websites, digital platforms or service providers.

External websites operate under their own terms, policies and practices.

A link is provided for business, information or convenience purposes and does not change the identity of the seller or service provider for a Stronghold Packaging transaction.

Privacy & Personal Information

Information submitted through the website and Stronghold Packaging’s business communication channels is handled according to the Stronghold Packaging Privacy Policy.

Privacy Policy:

https://www.strongholdpack.com/privacy-policy

Website Availability

Stronghold Packaging may update, modify or temporarily suspend website content, functionality, pages or integrations when required.

Third-party services such as communication, hosting or external platforms may also experience interruptions beyond Stronghold Packaging’s direct control.

General Website Disclaimer

Stronghold Packaging makes reasonable efforts to provide useful and accurate website information.

However, general website content should not replace transaction-specific written documentation where commercial, technical or financial decisions depend on exact specifications, prices or conditions.

To the extent permitted by applicable law, Stronghold Packaging is not responsible for indirect loss arising solely from reliance on general website information where the applicable transaction documents provide different or more specific information.

Events Beyond Reasonable Control

Stronghold Packaging will not be responsible for delay or failure caused by circumstances reasonably beyond its control, which may include:

· natural disasters;

· fire;

· flood;

· war or civil disturbance;

· government restrictions;

· transport disruption;

· supply-chain interruption;

· major utility or communication failure;

· labour disruption;

· other comparable events beyond reasonable control.

Affected obligations may be reviewed according to the circumstances and applicable transaction documentation.

Governing Law & Jurisdiction

These general website Terms & Conditions are governed by the laws of India.

Subject to applicable law and any different dispute-resolution terms specifically agreed for a transaction, matters relating to these general website Terms & Conditions will be subject to the jurisdiction of the competent courts at Ahmedabad, Gujarat, India.

Updates to These Terms

Stronghold Packaging may update these Terms & Conditions when its website, business processes, products, digital channels or applicable requirements change.

The latest version will be published on this page together with its updated effective date.

Contact Stronghold Packaging

Stronghold Packaging

Proprietor: Utsav Upadhyay

352-353, Vishala Empire

Naroda, Ahmedabad

Gujarat 382330

India

Public / Sales Phone: +91 91045 49904

Website:

https://www.strongholdpack.com/

Contact Us:

https://www.strongholdpack.com/contact-us

Related Information

Our Brands

https://www.strongholdpack.com/our-brands

Stronghold Tapes

https://www.strongholdpack.com/stronghold-tapes

Endura Straps

https://www.strongholdpack.com/endura-straps

Privacy Policy

https://www.strongholdpack.com/privacy-policy

Contact Us

https://www.strongholdpack.com/contact-us